Meet Sue, Customer Experience Specialist at Air Canada. "I treat people like I would like to be treated. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Customer Support salaries - 6 salaries reported. Customer Success Representative salaries - 9 salaries reported. Average Pearson Customer Service Representative hourly pay in the United States is approximately $14.98, which is 9% above the national average. The Customer Experience team is responsible for supporting the established department procedures and verify that all tasks are suitable to maintain excellent support for our customers. Learn about Pearson culture, salaries, benefits, work-life balance, management, job security, and more. As they get to know you, we invite you to learn a little more about them. Please note, Order Statuses will be provided immediately. Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. Pearson insights Based on 672 survey responses What people like Supportive environment Clear sense of purpose Time and location flexibility Areas for improvement Sense of belonging Training is horrible Customer Experience Specialist (Current Employee) - Remote - May 21, 2021 I started two months ago. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose - to help everyone achieve their potential through learning. Apply for the Job in Customer Experience Specialist- Remote at Remote in Lincoln, NE. Meet Rashonda Harris, Customer Experience Specialist US Customer Service Team January 11, 2022 Share this page "Making someone's life easier starts with a smile." Rashonda Harris doesn't view her customers as "just another voice on the phone". The end-point assessment in this specification relates to the Customer Service Specialist Apprenticeship Standard. The primary role of this position will be to ensure that customers are supported in an accurate and timely manner via inbound and outbound phone calls and case management. Jobs at Pearson Customer Specialist positions See more jobs Placement Specialist United States 2 days ago Student Services Assistant Orlando, FL 16 days ago Specialist Image Resources Sacramento, CA 1 hour ago Student Services Assistant Elk Grove Village, IL 16 days ago Student Services Assistant Chandler, AZ 16 days ago The apprenticeship is at level 3 and is for apprentices working in the role of a Customer Service Specialist. Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. Customer Service salaries - 10 salaries reported. View the job description, responsibilities and qualifications for this position. The primary role of this position will be to ensure that customers are supported in an accurate and timely manner via inbound and outbound phone calls and case management. Research salary, company info, career paths, and top skills for Customer Experience Specialist- Remote Current Search Criteria . Posted 12:00:00 AM. Customer Service Representative salaries - 41 salaries reported. Flexible schedules are available between 7AM and 7PM . Customer Experience Specialist Remote Jobs . Report biased content Permissions Leverage your professional network, and get hired. Research salary, company info, career paths, and top skills for Customer Experience Specialist- Remote The estimated base pay is $44,685 per year. Students will develop the necessary skills for relationship building with business customers, and to understand how customer experience and communications is integral to a business. AdBlue specialist. Research salary, company info, career paths, and top skills for Customer Experience Specialist- Remote New Customer Support Specialist jobs added daily. Thanks to that mindset, I think customers feel comfortable speaking with me," says Sue. If agents are not available, a case will be created and an agent will email you as soon as possible. 65 reviews from Pearson employees about working as a Customer Service Representative at Pearson. Apply for the Job in Customer Experience Specialist- Remote at Remote in Pierre, SD. While we work hard to present unbiased content, we want to hear from students and educators who have concerns about Pearson material so we can investigate and fix potential problems. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are . $48,942 / yr. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply. Salary. $48,632 / yr. View the job description, responsibilities and qualifications for this position. The main purpose of a Customer Service Specialist is to be a 'professional' for direct Research salary, company info, career paths, and top skills for Customer Experience Specialist- Remote Additional duties also include project work, advanced technical troubleshooting, research and analysis. Customer Experience Specialist Jobs No results found. Customer Experience Specialist- Remote Providence, Rhode Island include project work, advanced technical troubleshooting, research and analysis. Salary information comes from 15 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Apply for the Job in Customer Experience Specialist- Remote at Remote in Helena, MT. The Customer Experi Position Summary - Pearson is seeking motivated individuals to join the Customer Experience/Tech Support team. Pearson is seeking motivated individuals to join the Customer Experience/Tech Support team. It is also aimed at those who wish to pursue a career in the specialist fields of customer experience or communications. Today's top 94 Customer Support Specialist jobs in Stockholm, Stockholm County, Sweden. Position SummaryPearson is seeking motivated individuals to join the Customer Experience/TechSee this and similar jobs on LinkedIn. View the job description, responsibilities and qualifications for this position. Come along on the journey with us and meet the team. For all other issues, we'll connect you to an agent if one is available. Please try again with a different keyword or location. $40,136 / yr. Customer Services Specialist (Fixed term contract) Cape Town, South Africa Apply Now Internals Apply Here Share this job Main Purpose To execute effective and efficient handling of all customer enquiries received via phone, email, fax, reps or website across the entire value-chain and promote customer self service through the B2B and B2C channels. The vision of the Pearson Clinical Assessments Customer Specialist is to create strategic alignment to customer expectation, customer experience, outcomes, and goals by creating a hassle-free experience that supports customer retention, satisfaction, and growth that is mutually beneficial. Flexible schedules are available between 7AM and 7PM . Apply for the Job in Customer Experience Specialist- Remote at Remote in Tallahassee, FL. The estimated total pay for a Customer Experience Specialist at Pearson is $67,357 per year. Additional duties also include project work, advanced technical troubleshooting, research and analysis. Contact Us Click on the Pearson Virtual Assistant at the bottom right for customer service inquiries. $35,721 / yr. View the job description, responsibilities and qualifications for this position. Pearson is dedicated to fighting systemic racism and creating bias-free content that reflects the diversity of all learners. The Customer Experience team is responsible for supporting the established department procedures and verify that all tasks are suitable to maintain excellent support for our customers. Sue provides customer service at all levels, including at check in and the gates as well as to Air Canada's Customer Care Team. Rachel 'Fuel and Adblue' Pearson Solutions Manager Key Accounts and FORS Practitioner with 15 years experience in the fleet and fuel industry. Customer Experience Specialist - ( 2112753 ) Description Learning is the most powerful force for change in the world. Our customer experience specialists are working hard to get to know you the person "beyond the screen" and understand your business, the clients you serve, and how they can best support you. Give us a call at 1-800-627-7271 "We are transitioning to a hand-picked, US-based team who will have the product knowledge you rely on." "Customer experience isn't just one thing; it's the holistic perception of how your customer feels after each interaction." - Shantel Love See our progress at a glance
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